Toby was a service user of Prisoners Abroad while serving a 10 year sentence in the USA for firearms possession. The advice and support that he received from Prisoners Abroad was instrumental in securing his passport, which allowed for his deportation in a timely manner. He was deported back to the UK in April 2016, relying on Prisoners Abroad to get immediate help with food, shelter and benefits.

Upon accessing support, learning the country, and regaining his feet, Toby began volunteering at Crisis Skylight London, and worked as a support worker with St. Giles Trust, while studying his NVQ in Information, Advice and Guidance. He now works full-time, with St. Giles as a Keyworker, helping people with their individual needs, and supporting them to get back into work. Toby has also volunteered with Prisoners Abroad, participating in a video production, and representing Prisoners Abroad at various events.