£27,592 per annum based in London N4

(with the flexibility to work from home part of the week after initial period)

Closing date Monday 22nd July at 10am

Prisoners Abroad is a unique UK-based human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need support to resettle and reintegrate, and we also support their family and friends throughout the trauma.  

It doesn’t matter to us the reasons people find themselves in need of our support– and we never judge. Our range of support makes sure they survive, mentally and physically, so that they can face the future with hope. 

This is an exciting time to join our friendly, caring prisoner and family team, who help people in prison overseas and their families throughout their time of imprisonment.  As a caseworker you will be the first point of contact for many people who want to use our services - some distressed because they’ve just found out their loved on is in prison, others wanting us to book a prison visit or those that want to talk about their situation.

You will provide practical information, advice and emotional support and liaise with British embassies and other authorities around the world to discuss cases and issues. You don’t need to have previous casework experience, but you must have a real empathy for our work, be an articulate, sensitive communicator, able to use your creative problem-solving skills, and be someone who will enjoy working in a small team to deliver and develop our services.

It is desirable if you can speak French to a standard that you are confident in making phone calls. A willingness to learn and work with initiative is essential, as is meticulous attention to detail.  

This role is offered on a full-time, permanent basis. We offer 30 days’ annual leave a year in addition to bank holidays and a 6.5% employer contributory pension (minimum employee contribution of 1.5%) as well as a range of enhanced leave and as much tea and ground coffee as you can drink! We deliver our services from our purpose-built office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Thameslink, Victoria & Piccadilly lines.

For further details about Prisoners Abroad and this role, please read the job pack and if you would like to apply, please complete our online application form (link in the job pack).

Equity, diversity and inclusion

Prisoners Abroad is committed to addressing inequality and supporting a fairer society through our work. We aim to provide a supportive environment where all our employees are treated fairly and with respect. 

We welcome applications from people of all backgrounds, and particularly encourage applications from people from racially minoritised backgrounds.

We want to meet our aims and commitments around equality, equity, diversity and inclusion. This includes not discriminating under the Equality Act 2010, improving our diversity and building an accurate picture of the people looking to join our team.

Alongside submitting your application, please complete our equality and diversity monitoring form. The form is anonymous and does not request your name. The data will not be made available to the people involved in the recruitment process.

We welcome applications from people with lived experience of the criminal justice system. In line with the Ban the Box campaign, we do not require applicants to disclose their criminal record at the application stage. For most roles, we will ask about unspent convictions, although some roles will require a higher level of disclosure and an enhanced criminal record check. The job description will explain what information will be required. To ensure we encourage applications from people with lived experience and shortlist applications purely on merit, we will only ask for criminal record information at the job offer stage, after which we will consider the relevance to the job role and make an assessment that includes considering any adjustments that can be made.

We request no contact from agencies please.