How we help Information for consular staff Consular staff FAQs When should I contact Prisoners Abroad? It is likely you will need to contact Prisoners Abroad after your first consular visit to send the prisoner’s forms. It is also important to contact Prisoners Abroad if: the prisoner is moved to a different prison released from prison bailed transferred to a UK prison Likewise, if their health situation changes, or they need funding for medication, please let us know. It really helps if the FCDO advises us when a prisoner’s circumstances change, as it saves the unnecessary postage costs of items sent to an old address. Lastly, if a prisoner may be coming up for release in the next few months please keep us informed. We can send them information about resettlement and returning to the UK so they have time to plan for this.