To get JSA/Universal Credit/benefits you have to meet certain work-related requirements.

There are the things you have to do to prepare for work, find work, get better paid work, or increase your hours, like going to job interviews.

If you fail to meet one of these requirements, you can be sanctioned; this means your benefit is reduced for a certain period. Sanctions tend to be more severe if there has been a previous sanction.

To avoid being sanctioned be on time for all appointments with the Jobcentre, complete all forms and paperwork provided by your personal advisor, keep to your Jobseekers agreement and access the Universal Credit website at least twice a week to show you are looking for work.