We’re here to help you in whatever way we can. To help direct your enquiry to the right team at Prisoners Abroad, please see the options below for the correct contact details. Staff are working from home and incoming phone calls are being diverted. If you don’t get through first time, please call back or email us.

Prisoner and Family Support

Our phone lines are normally open between 9.30am and 4.30pm (UK time), Monday to Friday: 

Freephone 0808 172 0098 / Standard rate 0044 (0)20 7561 6820

If you prefer, or you are outside the UK, please email us:
[email protected]

Outside these times, for urgent enquiries about imprisonment outside the UK, please contact your nearest British Embassy / Consulate / High Commission, or the Foreign, Commonwealth & Development Office in London:

(00 44) (0)20 7008 5000 (24 hours)

https://www.gov.uk/help-if-you-are-arrested-abroad 

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Resettlement

Our phone lines are normally open between 9.30am and 4.30pm (UK time), Monday to Friday:

Freephone: 0808 172 0098 / Standard rate 0044 (0) 20 7561 6820

You can also email us:
[email protected]

Outside these times, if you don’t have anywhere to stay tonight, please contact Shelter for advice:

0808 800 44 44 (8am - 8pm, Monday to Friday / 9am - 5pm at the weekend)

https://england.shelter.org.uk/get_help 

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Fundraising / donations

[email protected]

020 7561 6820

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Media enquiries

[email protected]

020 7561 6874

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Our phone lines are normally open from 9.30am to 4.30pm, Monday to Friday

Prisoners Abroad | 89-93 Fonthill Road | London | N4 3JH

Please read our list of frequently asked questions for:

Prisoner and family support 

Resettlement

Consular staff