News and Media News stories Coronavirus / COVID-19 Read about how we are responding to the Coronavirus with more detail on how our services are still operating. Contacting us Prisoners Abroad staff are currently working from home, with post and phone calls diverted. Our office is closed. Please note that response times for call-backs, emails and letters may therefore be slower than usual, but we will still provide our usual friendly, helpful service. Our incoming phone calls are being diverted. If you don’t get through first time, please call back on: 0808 172 0098 (free) or 020 7561 6820 or email [email protected] For more contact options, please go to: https://www.prisonersabroad.org.uk/contact We apologise for any disruption and will do our best to answer your queries. Thank you for your patience, and very best wishes from all of us.